Last updated: September 18, 2025 Version: 1.0
When you use this website or websites entrusted by Rino.ai (collectively referred to as "this website"), White Rhino Zhida (Beijing) Technology Co., Ltd. and/or its affiliates (collectively referred to collectively as "Rino.ai" or "we") may collect certain information about you. We have developed this Privacy Policy to clarify the rules for collecting, using, and safeguarding your information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, Rino.ai, or use our services related to autonomous delivery vehicles. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
1. The scope, methods, and purposes of personal information collection and use
We may collect the following types of information:
1)Personal Information: When you interact with us, we may collect personal details such as your name, email address, phone number, company name, and job title when you fill out contact forms, request a demo, or subscribe to our newsletter.
2)Usage Data: We collect information about your interactions with our website, such as your IP address, browser type, pages visited, time spent on pages, and referring URLs. This data helps us understand how you use our site and improve your experience.
Device Information: We may collect details about the device you use to access our website, including device type, operating system, and unique device identifiers.
3)Business-Related Data: If you engage with us for business purposes (e.g., inquiries about our autonomous delivery vehicles), we may collect additional information such as your business address, operational needs, or logistics requirements.
2. How we use Cookies and related technologies
To ensure the proper functioning of the product, we will store small data files known as cookies on your computer or mobile device. Cookies typically contain identifiers, site names, and a series of numbers and characters.With the help of cookies, the product can store data such as your preferences.We will not use cookies for any purposes beyond those outlined in this policy.You can manage or delete cookies based on your preferences. You can clear all cookies stored on your computer, and most web browsers offer a feature to block cookies.However, if you choose to do so, you may need to manually reconfigure user settings each time you visit this website.
3. How we store and use your personal information
We may retain some of your personal information as required or permitted by law and anonymize it where feasible.Nonetheless, at no time will we be responsible for safeguarding your personal information unless it is disclosed due to our intentional actions or negligence. We will only use your personal information for the purposes outlined in this privacy policy.If we need to use it for any additional purposes beyond those outlined in this privacy policy, we will obtain your consent.
4. How we share, transfer, and disclose your personal information
1) Sharing We will not share your personal information with any company, organization, or individual other than Rino.ai, except under the following circumstances:
a) With your explicit consent: We may share your personal information with other parties upon obtaining your explicit consent;
b) We may share your personal information as required by law or mandatory government requests;
c) We may disclose your personal information for investigating, preventing, or counteracting frauds, dealing with security events or technical problems, or for conducting or assisting in legal actions, arbitration, or other legal processes;
d) With our affiliated companies: To enhance our technology and improve our services, we may share your personal information with Rino.ai's affiliated companies. We will only share the necessary personal information and ensure that it is used strictly for the purposes stated in this privacy policy. If an affiliated company changes the purpose of processing personal information, we will seek your authorization again;
e) We may share your personal information with our authorized partners to achieve the purposes stated in this policy, because some of our services are provided by such authorized partners. To enhance customer service and user experience, we may share some of your personal information with these partners, who will be strictly prohibited from using the data for any other purpose. For all companies, organizations, and individuals with whom we share personal information, we will implement encryption or other security measures to ensure its protection. We will also require them to process personal information in accordance with our instructions, this privacy policy, and any other applicable security protocols.
2) Transfer We will not transfer your personal information to any company, organization, or individual, except under the following circumstances:
a) With your explicit consent: We may transfer your personal information to other parties after obtaining your explicit consent;
b) In the event of mergers, acquisitions, or bankruptcy liquidations, if personal information is involved in the transfer, we will require the new company or organization holding your personal information to continue to be bound by this privacy policy; otherwise, we will ask the company or organization to obtain your consent again.
3) Public disclosure We will only publicly disclose your personal information under the following circumstances:
a) With your explicit consent: We may publicly disclose your personal information after obtaining your explicit consent;
b) With your explicit consent: We may publicly disclose your personal information in accordance with laws, legal processes, legal actions, or mandatory requests from government authorities.
5. How we protect your personal information
We employ security measures that comply with industry standards to protect your personal information from unauthorized access, disclosure, use, alteration, damage, or loss.We will take all reasonable and feasible measures to safeguard your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your rights
In line with China's relevant laws, regulations, and standards, as well as generally accepted practices in other countries and regions, we assure you of the following rights pertaining to your personal information:
1)Change the scope of your authorized consent You have the option to decline our request to save your personal settings for website visits by disabling cookies.
2)Constrain the information system to automatically make decisions For certain services or features, we may rely solely on automated, non-human decision-making mechanisms, such as information systems and algorithms, to make decisions.If these decisions significantly affect your legitimate rights, you have the right to request an explanation from us, and we will offer suitable remedies.
7. How we handle children's personal information
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.
8. How your personal information is transferred globally
The personal information we collect in China will be stored in China. We will not transmit or store your personal information outside of China, unless we have obtained your separate consent and comply with Personal Information Protection Law of the People's Republic of China and other pertinent laws and regulations concerning the transmission of personal information overseas.
9. How this policy is updated
This Privacy policy is subject to change.We will not diminish your rights under this Policy without your explicit consent. Any alterations or updates to this Policy will be posted on our website or sent to your email address.Additionally, we will maintain previous versions of this Policy for your reference.
10. How to contact us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: overseas@rino.ai
